In 2011, I presented a session called “D.U.H.: Diverse, Understandable, Human”.

Many people have now heard of “accessibility”. However, too many people think that it means “for the blind”.

When we’re talking about document content, we’re primarily concerned with such issues as:

• Cognitive
• Learning
• Intellectual
• Sometimes sensory

The goal is to make the content better for everyone.

• View the presentation (.ppt, Mb).
• View the presentation (.pdf, Mb).

Other parts of this presentation:

• DUH Checklist
• How Many Mistakes Can You Find? (original)
• How Many Mistakes Can You Find? (chunked)
• List of Mistakes